Out of Hours Crisis Support

We are closing from the 22nd of December til January 2nd for Christmas. The holidays can be an emotional time. While we are away, we have made a list of resources that young people can access if they are in crisis. Please share with any young person in your life if you believe they are struggling.


You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.

Mental Health Crisis Line0800 145 6485
Cheshire and Wirral Partnership NHS Foundation Trust (CWP)
Lines are open 24 hours a day, 7 days a week.

NHS111
Help if you have an urgent medical progrblem and you’re unsure what to do.
Lines are open 24 hours a day, 7 days a week.
Alternatively, visit 111.nhs.uk for help online.

Samaritans116 123
Whatever you’re going through, a Samaritan will face it with you.
Lines are open 24 hours a day, 7 days a week.

Calm0800 58 58 58
Confidential, anonymous free helpline.
Lines are open 7 days a week, 5pm till midnight.
Alternatively, visit www.thecalmzone.net for help online.

SHOUTwww.shout.org.uk
Text messaging service open 24 hours a day, 7 days a week.

ChildLine0800 1111

The Mix 0808 808 4994
A helpline for under 25 year olds.

Chat Health Cheshire East 07507 329908
A confidential text messaging service for young people aged 11-19. Use ChatHealth to text a school nurse to get confidential advice about emotional wellbeing and mental health.